1. Introduction
This Privacy Policy ("Policy") describes how Human Side of Code ("we", "us", "our") collects, uses, discloses, and protects personal information across the websites and services we operate, including but not limited to: ChessTraining.app, SpotSpot.app, Pixel-Perfection, ArcAide, Page-Mon.com, and HumanSideOfCode.org (collectively "Services").
We are the data controller for the processing described in this Policy. Our registered address is 83 Strathmore Road, NE3 5JS, Newcastle upon Tyne, United Kingdom. Companies House number: 16784240.
This Policy applies to all users worldwide. By using our Services you agree to the terms described here.
2. What information we collect
We only collect the minimum personal information necessary to provide our Services:
- Account data: name and email address used to create and manage accounts.
- Payment data: payments handled via Stripe (we do not store full card details).
- Usage & analytics: session logs, events, and device info collected via PostHog.
- User content: items you create or upload (e.g., training sets, campaigns).
- Communications: messages and newsletter signups (Brevo processes delivery).
We do not collect unnecessary sensitive personal data and limit collection to what’s required.
3. How we use your information
We process personal data for purposes including:
- Providing, operating, and improving the Services.
- Processing payments and payouts via Stripe.
- Communications: account notices, messages, and marketing with consent.
- Safety and moderation of user-generated content.
- Analytics and product improvement (PostHog).
4. Legal bases for processing (GDPR & UK GDPR)
- Contract: processing necessary for subscriptions or service delivery.
- Consent: for cookies or marketing communications.
- Legitimate interests: fraud prevention, service improvement, and security.
- Legal obligation: compliance with tax or financial laws.
7. International data transfers
Data is hosted in the EU. If transferred abroad, we apply safeguards like Standard Contractual Clauses.
8. Data retention
We retain personal data only as long as needed to deliver services or comply with law. Account deletion triggers anonymisation within 30 days unless retention is legally required.
9. Your rights
Under GDPR/UK GDPR, you may access, correct, delete, restrict, or object to processing. Contact: [email protected].
10. Children's privacy
Services aren’t for children under 13. Users must be 13+ to use, and 18+ to sell content. We delete data from underage users promptly if discovered.
11. Security
We use encryption, access controls, and audits to protect data. In case of a data breach, users will be notified within 72 hours.
12. AI services & automated processing
ArcAide.io uses Anthropic (Claude) for AI assistance. AI outputs may be inaccurate—verify before relying. AI moderation is reviewed by humans, not automated decisions.
13. Changes to this policy
Updates may occur; significant ones will be announced by email and on our website. “Last updated” date reflects changes.
14. Contact & complaints
Human Side of Code
83 Strathmore Road, NE3 5JS, Newcastle upon Tyne, United Kingdom
Email: [email protected]
Companies House No: 16784240
You may also lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk) or your local data authority.